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solve_laser_problems [2020/05/13 10:11] ljx |
solve_laser_problems [2020/08/17 11:51] (current) ljx |
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| ====Getting a new Laser==== | ====Getting a new Laser==== | ||
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| + | We offer a three-month warranty for lasers. We may send you a new laser. | ||
| If you have identified the laser problem.Please shot a video about the problem and take a picture of the background of the laser. | If you have identified the laser problem.Please shot a video about the problem and take a picture of the background of the laser. | ||
| This video should include software operations, the status of the circuit board, and the overall status of the laser head. | This video should include software operations, the status of the circuit board, and the overall status of the laser head. | ||
| - | Different sellers have different warranty policies.Some seller may request you to ship the broken laser back or destroy it. | + | |
| - | For details, please contact your seller. | + | Send the video, pictures, and order information to support@bachinmaker.com. |
| + | We will get back to you as soon as possible. | ||
| {{ :p90125-092720.jpg?nolink |}} | {{ :p90125-092720.jpg?nolink |}} | ||