Differences

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--- solve_laser_problems [2019/04/22 12:39]
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+++ solve_laser_problems [2020/08/17 11:51] (current)
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-**5, Using too little burning time or too fast speed..**
+**5, Using too little burning time or too fast speed.**
@@ Line 50: / Line 50: @@
+**6,Weak Light Button on the laser is pressed.**
-Set laser power
-**6,You have press the weak light button on the laser.**
 Some of our laser have a weak light button on the top of it. You can press it to change the laser in weak or strong mode. When in weak mode,a red light flashes at intervals and does not burn anything.
+{{ :laserweak.mp4 |}}
@@ Line 66: / Line 64: @@
 ====Getting a new Laser====
+We offer a three-month warranty for lasers. We may send you a new laser.
 If you have identified the laser problem.Please shot a video about the problem and take a picture of the background of the laser.
 This video should include software operations, the status of the circuit board, and the overall status of the laser head.
-Different sellers have different warranty policies.Some seller may request you to ship the broken laser back or destroy it.
-For details, please contact your seller.
+Send the video, pictures, and order information to support@bachinmaker.com.
+We will get back to you as soon as possible.
 {{ :p90125-092720.jpg?nolink |}}
-Links: [[solve_motor_problem|How to solve the Motor Problems]]
+Links:
+  * [[solve_motor_problem|How to solve the Motor Problems]]
+  * [[upgrade_laser_module|Upgrade Laser Module]]
+  * [[no_weak_light|No Weak Light]]
+  * [[laser_cooling_fan|Replace Cooling Fan]]